Privacy Policy

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a. Personal Information

When you interact with our services, we may collect the following personal information:

• • Full name and preferred name

• • Email address and secondary contact emails

• • Phone number and mobile number

• • Company name and department

• • Job title and professional role

• • Billing and shipping addresses

• • Payment information (processed securely)

• • Professional credentials and certifications

• • Project requirements and specifications

• • Communication preferences

• • Additional information you voluntarily provide

b. Technical and Usage Data

We automatically collect technical information when you use our services:

• • IP address and geographical location

• • Browser type, version, and settings

• • Operating system and device information

• • Pages visited and navigation patterns

• • Time and date of access

• • Referring website and exit pages

• • Search queries and interactions

• • Session duration and frequency of visits

• • Screen resolution and display settings

• • Network connection information

c. Cookies and Tracking Technologies

We use various technologies to collect information automatically:

• • Essential cookies for basic website functionality

• • Analytics cookies to understand user behavior

• • Marketing cookies for personalized advertising

• • Preference cookies to remember your settings

• • Security cookies to protect against fraud

• • Third-party cookies from integrated services

• • Web beacons and pixel tags

• • Local storage and session storage

You can manage cookie preferences through your browser settings or our cookie consent manager.

d. Information from Third Parties

We may receive information from various third-party sources:

• • Business partners and referral sources

• • Social media platforms (LinkedIn, Twitter, etc.)

• • Professional networking sites

• • Marketing and advertising partners

• • Data enhancement services

• • Public databases and registries

• • Integration platforms and APIs

a. Service Provision

• • Provide, operate, and maintain our IT services

• • Process transactions and manage billing

• • Deliver custom software solutions

• • Provide technical support and troubleshooting

• • Manage project timelines and deliverables

• • Facilitate communication and collaboration

b. Communication and Marketing

• • Respond to inquiries and customer support requests

• • Send service updates and important notifications

• • Provide marketing communications (with consent)

• • Send newsletters and industry insights

• • Conduct surveys and gather feedback

• • Invite you to events and webinars

c. Business Operations

• • Analyze usage patterns to improve services

• • Conduct research and development

• • Perform security monitoring and fraud prevention

• • Comply with legal and regulatory requirements

• • Protect our rights and enforce terms of service

• • Facilitate business transfers or restructuring

a. Service Providers and Business Partners

• • Cloud hosting and infrastructure providers

• • Payment processors and financial institutions

• • Marketing and advertising platforms

• • Analytics and performance monitoring services

• • Customer support and communication tools

• • Security and fraud prevention services

• • Professional services (legal, accounting, consulting)

b. Legal and Regulatory Requirements

• • Government authorities and regulatory bodies

• • Law enforcement agencies (when legally required)

• • Courts and legal proceedings

• • Compliance with subpoenas and legal orders

• • Protection of legal rights and interests

c. Business Transactions

• • Mergers, acquisitions, or sale of assets

• • Business restructuring or reorganization

• • Due diligence processes

• • Successor entities or buyers

Retention Periods

• • Account information: For the duration of your account plus 7 years

• • Transaction records: 7 years after the last transaction

• • Marketing communications: Until you unsubscribe or object

• • Support tickets: 3 years after resolution

• • Website analytics: 26 months from collection

• • Security logs: 1 year from creation

Technical Safeguards

• • Encryption of data in transit and at rest

• • Secure socket layer (SSL) technology

• • Multi-factor authentication systems

• • Regular security assessments and penetration testing

• • Intrusion detection and prevention systems

• • Secure backup and disaster recovery procedures

Administrative Safeguards

• • Employee training on data protection

• • Background checks for personnel

• • Access controls and authorization procedures

• • Regular security policy updates

• • Incident response and breach notification procedures

• • Third-party security assessments

General Rights

• • Right to access your personal information

• • Right to correct or update inaccurate information

• • Right to delete your personal information

• • Right to restrict processing of your information

• • Right to object to processing for certain purposes

• • Right to data portability

• • Right to withdraw consent

Additional Rights (EU/UK Residents)

• • Right to lodge a complaint with supervisory authorities

• • Right to receive information about automated decision-making

• • Right to appoint a representative for data protection matters

Categories of Personal Information

• • Identifiers (name, email, phone number)

• • Commercial information (transaction history)

• • Internet or network activity information

• • Professional or employment information

• • Geolocation data

• • Inferences drawn from personal information

Your California Rights

• • Right to know what personal information is collected

• • Right to delete personal information

• • Right to correct inaccurate personal information

• • Right to opt out of sale/sharing of personal information

• • Right to limit use of sensitive personal information

• • Right to non-discrimination for exercising privacy rights